Terms and Conditions
OversizeHub — Load Matching & Escort Coordination Platform
Effective Date: June 22, 2026
1. Acceptance of Terms
By downloading, installing, or using the OversizeHub mobile application (the "App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the App. These Terms constitute a legally binding agreement between you and OversizeHub ("Company," "we," "us," or "our").
2. Description of Service
OversizeHub is a platform that connects oversize load carriers ("Carriers") with professional pilot car and escort vehicle operators ("Escorts"). The App allows Carriers to post loads and Escorts to find and accept escort jobs. OversizeHub acts solely as a technology intermediary and is not a party to any agreement between Carriers and Escorts.
3. Eligibility
To use OversizeHub, you must:
- Be at least 18 years of age.
- Hold all required licenses, permits, and certifications applicable to your role (Carrier or Escort) under applicable federal, state, and local laws.
- Have the legal authority to enter into these Terms.
- Not be prohibited from using the App under any applicable law.
4. Account Registration
You must create an account to access the App's features. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain and promptly update your account information.
- Keep your password confidential and not share access with third parties.
- Notify us immediately at support@oversizehubapp.com of any unauthorized account use.
You are responsible for all activity that occurs under your account.
5. Subscription and Payments
5.1 Pro Subscription
Certain features of the App require a paid Pro subscription. Subscription fees are billed on a recurring basis (monthly or annually) as selected at the time of purchase. All payments are processed through Stripe, our third-party payment processor.
5.2 Free Trial
We may offer a free trial period for new subscribers. At the end of the trial, your subscription will automatically convert to a paid plan unless cancelled before the trial ends.
5.3 Cancellation and Refunds
You may cancel your subscription at any time through the App's settings or by contacting us. Cancellation takes effect at the end of the current billing period. We do not provide refunds for unused portions of a subscription period, except as required by applicable law.
5.4 Price Changes
We reserve the right to modify subscription pricing with 30 days' advance notice. Continued use of the App after a price change constitutes acceptance of the new pricing.
6. User Conduct
You agree not to:
- Post false, misleading, or fraudulent load or escort information.
- Harass, threaten, or harm other users.
- Use the App for any unlawful purpose or in violation of any applicable regulations.
- Attempt to circumvent or manipulate the App's features, including bypassing subscription requirements.
- Scrape, copy, or reproduce App content without our written consent.
- Impersonate another person or entity.
7. Carrier and Escort Responsibilities
7.1 Carriers
Carriers are solely responsible for ensuring that all loads posted comply with applicable federal, state, and local oversize/overweight permit requirements. Carriers must maintain adequate insurance coverage and are responsible for the accuracy of load details, including dimensions, weight, and routing.
7.2 Escorts
Escorts are solely responsible for holding all required certifications, equipment, and licenses for pilot car operations in the states where they operate. Escorts must maintain adequate liability insurance and comply with all applicable traffic and safety laws.
7.3 Independent Contractors
Carriers and Escorts are independent contractors. Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship between any user and OversizeHub.
8. Notifications and Push Messages
By using the App, you consent to receive push notifications regarding new load postings, escort requests, and App updates. You may manage notification preferences within the App's settings at any time.
9. Intellectual Property
All content, trademarks, logos, and software comprising the App are owned by or licensed to OversizeHub. You are granted a limited, non-exclusive, non-transferable license to use the App solely for its intended purpose. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
10. Privacy
Your use of the App is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to the collection and use of your information as described in the Privacy Policy.
11. Disclaimers
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. OVERSIZEHUB DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. WE DO NOT ENDORSE, VERIFY, OR GUARANTEE THE QUALIFICATIONS, LICENSES, OR CONDUCT OF ANY CARRIER OR ESCORT.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, OVERSIZEHUB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE APP, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO OVERSIZEHUB IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.
13. Indemnification
You agree to indemnify, defend, and hold harmless OversizeHub and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the App, your violation of these Terms, or your violation of any third-party rights.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the App shall be resolved by binding arbitration administered under the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes via the App or by email. Your continued use of the App after the effective date of revised Terms constitutes your acceptance of the changes.
16. Termination
We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the App ceases immediately. Sections 9, 11, 12, 13, and 14 survive termination.
17. Contact
For questions about these Terms, contact us at:
OversizeHubEmail: support@oversizehubapp.comWebsite: www.oversizehubapp.com